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Bogdan Ilinca

Bogdan Ilinca

Product & Innovation Lead Mediatel Data

Bogdan Ilinca este specialist în Customer Experience și arhitect de soluții AI în cadrul Mediatel Data, cu experiență în banking și în operațiunile de contact center. Lucrează la intersecția dintre tehnologie, automatizare și experiența clientului, dezvoltând soluții de Conversational AI, Agent Assist și Interaction Analytics.

 

Mai multe despre perspectiva și proiectele sale în zona Customer Experience & AI: www.bogdanilinca.com

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