25
October
09:00 - 09:30

Networking & Registration  💬 Welcome to the first day of retailArena

09:30 - 10:00

Panel  🔥 Opening Speech & Fireside chat

10:00 - 10:15
10:15 - 11:00

Panel  📌 Retail Universe: new routes to markets and consumers

•   Consumers loyalty: how to earn their trust

•   The biggest challenges of adopting new technologies in retail

•   The battle between private label and famous brands

•   Being a consumer nowadays: copeing with inflation and food crisis

•   Future shopping centers: building connections between shoppers and retailers


11:00 - 11:45

Panel  📌 Resilience in Retail: turning challenges into success

•   New retail: listen to omnichannel trends

•   How are shopping centers shaping customer service in Retail

•   Shopping in 2024: strategies of savings

•  The battle between private label and famous brands


11:45 - 12:05

Break  ☕ Networking Break

12:05 - 12:20
12:20 - 13:20

Panel  📌 Designing the new generation of retail brands

• How to build a new brand in retail in 2023 - 2024

• Strategies for a new brand in retail: communication, marketing, products and money

• Buy Now Pay Later: a must in retail in 2024?


13:35 - 14:30

🥧 Networking Lunch

26
October
09:00 - 09:30

Networking  💬 Welcome to the second day of retailArena

09:30 - 10:00
10:00 - 11:00

Panel  🔥 Black Friday 2023: what's different this year?

• Black Friday time: discounts and offers

• The most reduced categories of products

• Black Friday and inflation: what about consumers' behaviour


11:00 - 11:15
11:15 - 11:35

Break  ☕ Networking Break

11:35 - 12:30

Panel  🚛 Supply chain: sell in - sell through - sell out

• Next steps in logistics: the warehouse of the future

• Hybrid logistics center: the relationship between humans and robots

• Supply chain and infrastructure: going faster in 2024

• AI in logistics: challenges and trends

• Home delivery and lockers: what`s next in 2024


12:30 - 12:45

Presentation  📈 Offerista Presentation



12:45 - 13:05
13:05 - 14:05

Panel  ⚡ The future of retail: an outlook for the next years

•   How to provide a personalized experience in 2023 - from tailored recommendations to virtual shopping assistants

•   Hybrid Loyalty programs: new ways to bring value to customers

•   Exceptional Customer Experiences: best approaches to bridge the gap between online and offline

•   How is the AI frenzy shaping the retail industry?

•   Self-Service experiences: what`s the best approach?

•   Trends in e-grocery: what"s next?

14:05 - 15:05

Break  🥣 Networking Lunch

15:00 - 16:00

workshop  🔋 Workshop with Valentin Radu

"Decizii mai bune in retail:

Ce zic datele si ce zic clientii"