09:45 - 10:45

Panel I - What's new in banking, Fintech, and payments

- The trends that shaped the digital banking and payment industry during the Pandemic

- The impact of strong customer authentication and the digital wallet revolution

- The mobile payments innovations: what's the next milestone?

- Digital transformation in business banking and the technologies that help customers in the digital era

10:45 - 11:00

Keynote Speech

11:00 - 11:30

Fireside chat: Bad Habits That Prevent Banks from Delighting Customers

11:30 - 11:45

Keynote Speech

11:45 - 13:30

Panel II - The digital transformation in the public sector: a joint effort from the state and private stakeholders

- The Government plans to digitize the public sector and the quest to a paperless society

- The solutions from companies and NGOs to streamline digital transformation

- eID and the digital signature: what progress has been made in Romania and what's the outlook of the projects