About the event
The CX Conference Bucharest, powered by Customer Experience Romania, brings together CX leaders, top managers and industry experts to explore how organisations in Romania and SEE can adapt to change.
The Challenge
Customer Experience Romania aimed to create an event that would:
- Delivering a premium, professional event with strong logistics and engagement.
- Offer measurable interactions and sponsor visibility.
- Simplify attendee management, registration, and communication.
- Deliver a premium experience consistent with the conference’s reputation.
- Increasing event visibility through targeted promotion and partnerships.
To achieve this, they needed an experienced partner who could provide not just technology, but a complete solution, combining hands-on event organization, ticketing and registration management, technical setup, and promotional expertise.
The Solution
IC Events handled event organization, logistics, technical setup, and marketing — ensuring seamless execution from planning to delivery.
Our team handled:
- Event organization and coordination, ensuring every stage of planning and execution ran smoothly.
- Logistics and on-site support, managing setup, registration flow, and venue coordination.
- Technical equipment supply, including audio, video and lighting infrastructure.
- Marketing and promotion, developing tailored campaigns to boost awareness and attendance.
- Design and production support, delivering complex on-screen graphics during the event and integrating a virtual host to enhance audience experience.
- Dedicated technical assistance, offering real-time support before and during the event.
By combining on-site operations with digital engagement tools, IC Events ensured the CX Conference Bucharest delivered a flawless experience for attendees, speakers, and sponsors alike.
The Results
The collaboration resulted in a smooth, engaging, and measurable event experience:
- Seamless logistics and professional execution across all stages.
- Increased audience engagement and sponsor visibility.
- Positive feedback from attendees and partners.
The feedback from attendees, speakers, and partners was very positive, highlighting the event’s smooth user experience, professional execution, and powerful sense of connection among participants.
Conclusion
Through IC Events’ expertise in event organization, logistics, and digital technology, the CX Conference Bucharest showcased how a business event can combine operational excellence with strategic impact. From planning and promotion to live execution, IC Events delivered an event built on precision, performance, and measurable growth.
Ready to create your own success story?
👉 Get in touch with us at [email protected] and let’s design your next impactful event together.
